Frequently asked questions

The minimum rental period is 5 days. For 20 days or more, request an individual price and confirmation of availability.

The primary and additional drivers must be at least 25 years old, hold a valid category B driving licence and have at least 3 years of driving experience.

We support card payments through WooPayments and payment at pickup. The methods available for a specific booking are shown on the WooCommerce checkout page.

Yes. You can pick up the vehicle from an office or airport, or have it delivered to a pre-arranged address. The final fee is calculated from the location base fee and route, and confirmed before payment.

Travel outside Bulgaria is possible only after prior written approval. Please specify the countries and route in your enquiry.

The licence is stored in a protected private space outside the public media library. Only authorised administrators can access it, and the file is deleted under the retention rule after the rental ends or is cancelled.